Request Account & Data Deletion

How to delete your account from the app (Fastest Method)

1. Log in to your account in the DueTrace app.
2. Navigate to the Settings page from the main menu.
3. Tap on the Profile option.
4. At the bottom of the page, tap the red Delete Account button.
5. The app will prompt you to confirm the action. Once confirmed, your data will be permanently erased from our servers.

What happens when you delete your account?

• Immediate and permanent deletion of your unique DueTrace ID.
• Your associated email address and phone number will be wiped from our active databases.
• Your connection to any shared financial ledgers will be removed (other users will see your account as 'Deleted User').
• Important Note: This action is final and irreversible. Data cannot be recovered once deletion is executed.